Customer Support
- We provide prompt, personalized service to our clients!
- Speak with a live technician
- Initial purchase comes with 30 days of free support
- Annual Extended Support available
- Free training always available through online tutorials, public webinars and user guides
- √ Unlimited phone and email support
√ Free access to continuing upgrades with new features
√ Newsletters announcing updates and ‘how to’ tips
Extended Support provides customers with one year of unlimited phone and email support along with free access to software upgrades. Additionally, customers will receive newsletters highlighting new upgrade features and changes.
Why do I need this service?
Whether you have personnel changes, application questions or need to recover our software from a computer crash, we can help. Tracking insurance certificates and contracts is important to your company and we are here to make sure the process of using Fastrack products is easy - saving you time, money and effort.